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Desktop Resources, Inc. offers several technical support and troubleshooting services for a variety of computing
platforms. Our on-call systems engineers and technical support analysts have experience in supporting desktops,
networks, printers, software, the internet, and how it all works together. When we perform a service call, we
work hard to satisfy the customer by fixing technical problems and consulting. Often a customer who initially
calls for help with a troubleshooting problem becomes a client with an on-going relationship with us. Our customers appreciate our approach, expertise, and business
ethics (and those "thank you" gifts don't hurt.)
We specialize in:
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Network technologies include:
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Windows 2000
Windows 9X
Windows NT
Macintosh OS
Windows 3.X, DOS
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Client - Server
NT Networks
AppleShare
Novell Netware
Peer to Peer
Windows 9X Workgroups
Macintosh to Macintosh
Windows For Workgroups
Integrated Networks (Mac and PC)
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Technical Support
Desktop Resources, Inc. views Technical Support as an on-going commitment to the business needs of our clients. We
work with our clients to help create a competitive advantage by using technology to its utmost potential.
Helping your company integrate technology into the business is our goal.
Some of the Technical Support services we offer are:
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Network Administration
Systems Maintenance Agreements
Service Contracts
Help Desk Staffing
On-Site Support Analysis
Continuous Process Improvement
New systems installation
Data Migration
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Troubleshooting
In the information age of business, technology plays a key role. Most businesses, no matter what the size, rely
on computers to gather, analyze, and communicate important information. Computers are specifically designed to handle
these sorts of tasks with speed and precision. Generally computers do not have major problems completing business
tasks, but computers are a man-made machine that will break down as a result of wear-and-tear, manufacturing
errors, or user mistakes. For large corporations with the resources to hire full time employees to fix or replace
broken equipment, these problems become only minor irritants. Desktop Resources, Inc. goal is to provide the level
of services that large organizations enjoy to small and medium sixed companies. We also provide support ad troubleshooting
services to large businesses and government as well.
Some of the most popular Troubleshooting services we offer are:
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On-site Technical Support
Phone Based Support
Immediate Business Critical Response
System Diagnostics
Printer Support
Desktop Service
Data Migration
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